Bee-Nails Product Warranty Information
Hextractor Line (Rosin Presses)
Hextractor1500: Bee-Nails, LLC (hereinafter referred to as Bee-Nails) warrants its Hextractor1500
against failure from
normal use for one year from the date of purchase from Bee-Nails.com. The Hextractor1500
coil is under warranty for 90 days. Any breach of the safeguards listed
in the Hextractor1500 User Manual may void your warranty. Please follow
the steps below when making a warranty claim
Hextractor5000: Bee-Nails, LLC (hereinafter referred to as Bee-Nails) warrants its Hextractor5000
against failure from
normal use for one year from the date of purchase from Bee-Nails.com. Any breach of
the safeguards listed in the Hextractor5000 User Manual may void your
warranty. Please follow the steps below when making a warranty claim.
Electric Nail Control Station (Digital Box)
Standard 1 Year & Optional Limited Lifetime Warranty
Standard 1 Year Warranty: Bee-Nails, LLC (hereinafter referred to as Bee-Nails) warrants it’s
electric nail control station against failure from
normal use for one year from the date of purchase with all enail and enail set purchases.
We will repair or replace your electric box for free if you meet the criteria
for warranty service. All the customer pays is shipping to and from Bee-Nails.
Optional Limited Lifetime Warranty: The Bee-Nails LIMITED LIFETIME WARRANTY may be purchased at an additional
fee of $29.99 and Bee-Nails will warrant the electric nail control station
against failure from
normal use for the life of the digital box. We will repair or replace your electric
box for free if you meet the criteria for warranty service and we still
carry the same model. If we no longer carry your model Bee-Nail and you
would like to upgrade to the new model, you can use your LIFETIME WARRANTY
to trade in for 50% off the regular price of the new model or pay for
the replacement part(s) to get your old model repaired.
The Bee-Nails Product Warranty, both standard and optional, only covers
eligible customers that have completed the following before making a claim
for warranty service:
- Retain copy of dated original receipt/order number from Bee-Nails.com or
a Bee-Nails retailer.
Register your product
here within 30 days of purchase.
- Call 844-Bee-Nail for troubleshooting tips and have if they can’t
fix the issue over the phone they will instruct you to make a warranty
claim by emailing email@example.com.
Making A Bee-Nails Warranty Claim
After going through a troubleshooting call with Bee-Nails customer service
at 844-Bee-Nail, you must do the following to begin the warranty claim process.
Download and fill out the Bee-Nails Product Return Form
- Email firstname.lastname@example.org with your order number or store receipt and the
filled out Product Return Form attached to the email.
- Once Bee-Nails replies to your email verifying all of your information
is valid, ship back your returned products with a copy of your product
return form and email email@example.com your shipping tracking number.
Customers who fail to complete Bee-Nails Warranty requirements within the
given time will still be offered repair services at a fair price. Should
Bee-Nails no longer carry a specific model that is returned for warranty
service, Bee- Nails reserves the right to charge a small model upgrade
fee in connection with the fulfillment of any valid claim.
Please contact firstname.lastname@example.org and/or 844-Bee-Nail to request claim
for warranty service. All returns must include your ENTIRE UNIT(digital
box, power cord, and heating coil) in order to have warranty service performed.
Once a Bee-Nails customer service representative validates a warranty
claim, please mail all returns with all requirements listed above to Bee-Nails,
LLC at 116 N. College Ave #3 Fort Collins, CO 80524.
Limited 90 Day Warranty on Heating Coil & Power Cord
Bee-Nails DOES NOT offer a lifetime warranty on the associated power cord
or heating coil from defects arising after customer usage. However, if
a material or craftsmanship defect arises within 90 days from the original
date of purchase on either the heating coil or power cord, Bee-Nails will
replace either product should customer provide a dated receipt of purchase,
return defective product to Bee-Nails, and pay for shipping to and from
Bee-Nails. Any defects arising on the associated heating coil or power
cord after 90 days from the original date of purchase are no longer replaceable
Bee-Nails GoBee Portable Vaporizer
Bee-Nails offers a six (6) month warranty on the battery of the GoBee portable
vaporizer. Bee-Nails warrants it’s GoBee portable vaporizer battery
against failure from
normal use for six (6) months from the date of purchase from Bee-Nails.com and all
authorized retailers. Bee-Nails DOES NOT warrant the glass, atomizers,
base or any other component of the GoBee except the battery. Warranty
claims must include order information and product registration at Bee-Nails.com
and/or store receipt from authorized retailer. *DO NOT HEAT GOBEE FOR
LONGER THAN 30 SECONDS, MAY VOID WARRANTY*
Nails, Glass, & All Other Bee-Nails Products
Bee-Nails DOES NOT warranty any nails, glass, silicone, or any other associated
products available for purchase at Bee-Nails.com.
Normal Use Responsibilities Of Buyer
- Using the appliance according to Bee-Nails Instruction Manual.
- Connecting the appliance properly to a dedicated outlet and not a power
strip or extension cord.
- Replacing blown fuses, a replacement fuse is located on the back of your
- Periodically resetting your temperature controller as described in the
The Bee-Nails Product Warranty is not valid if buyer fails the obligation
of performing normal use with the appliance. The following specific actions
will void the Bee-Nails warranty, specifically but not limited to: disassembly
of product, misuse or mishandling, improper or unauthorized repair, use
of incorrect fuses, water damage, excessive damage, fire, flood, or any
other contingencies beyond the control of Bee-Nails.
Exclusions & Limitations
Except for the warranty expressly set forth above or to the extent restricted
or prohibited by applicable law, Bee-Nails products are provided “as
is,” without warranty of any kind. Bee-Nails expressly disclaims
any and all other warranties express or implied, including any warranty
of quality, merchantability, or fitness for a particular purpose, and
you specifically agree that Bee-Nails shall not be liable for any special,
incidental, indirect, punitive, or consequential damages for breach of
any warranty of any type, or otherwise, on any Bee-Nails product.
**The final right of interpretation of this warranty belongs to Bee-Nails, LLC.